This page explains how to request permanent deletion of your Prebit account and the personal data associated with it, including data collected when you sign in using Google, Facebook, or WhatsApp.

This is separate from removing Prebit's access from your social account. Disconnecting an app on Facebook, Google, or WhatsApp stops Prebit from receiving new data from that provider, but it does not automatically delete the account or data you already have stored with Prebit — you still need to request deletion here.

When you sign in or sign up using Google or Facebook, we receive and store only your name and email address, used to create and authenticate your Prebit account. When you sign in or sign up using WhatsApp, we receive and store your phone number for the same purpose.

We do not request or store any other information from these providers (no friends lists, posts, photos, or messages).

To request deletion of your Prebit account and associated data, email [email protected] from the email address registered on your Prebit account (or, if you signed up with Facebook or Google, the email address associated with that account) with the subject line "Data Deletion Request".

Include the username or store name on the account so we can locate it quickly. If you signed up with WhatsApp, include the phone number used to sign up.

Once we verify the request comes from the account owner, we permanently delete the account, including: - Your name, email, and phone number; - Your store(s), products, orders, and customer records tied to those stores; - Login and session data.

This is processed within 30 days of a verified request. Deletion is irreversible — export any data you need beforehand. We may retain limited information where required by law (for example, billing records needed for tax compliance).

Questions about this process can be sent to:

Prebit - Email: [email protected] - Website: https://prebit.in